Your privacy matters at idn88. This Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a member of our platform. Please read it in full before creating an account.
Six core commitments idn88 makes to every member regarding personal data. The full legal text follows in the sections below — these cards are a plain-English summary only and do not replace the complete Policy.
Every page on idn88 is served over HTTPS using 256-bit SSL/TLS 1.3 encryption. Your login credentials, payment details, and personal information are encrypted in transit and at rest. We do not transmit sensitive data over unencrypted channels under any circumstances.
idn88 does not sell, rent, or trade your personal data to third-party marketers, data brokers, or advertising networks. Data is shared only with trusted service partners — payment processors, KYC verification providers, and fraud prevention agencies — under strict data-processing agreements.
You may request the deletion of your personal data at any time by contacting our support team. Where deletion is legally permissible — and not prevented by AML record-keeping obligations — idn88 will process erasure requests within 30 days of receipt and provide written confirmation.
We tell you exactly what data we collect at the point of collection. idn88 does not engage in covert data harvesting. The categories of data we process, and our legal basis for processing each category, are documented in full in Section 3 of this Policy.
idn88 uses strictly necessary cookies to keep your session active, preference cookies to remember your settings, and analytics cookies to improve the platform. We do not deploy third-party advertising cookies. Full details of cookies used are listed in Section 9 of this Policy.
You have the right to request a copy of the personal data idn88 holds about you, and to request corrections to any inaccurate records. Verified access requests are fulfilled within 14 business days. Submit your request via live chat or email to our support team.
This Privacy Policy ("Policy") is published by idn88 ("idn88", "we", "us", or "our") and governs the collection, use, storage, disclosure, and protection of personal data provided by or obtained from individuals ("you", "Member", or "User") who access or use the idn88 online gaming platform at https://idn88.bio and all associated services, features, and content (collectively, the "Platform").
idn88 is committed to protecting the privacy of every Member. We process personal data responsibly, transparently, and only to the extent necessary to deliver a secure, fair, and high-quality online gaming experience to players across Indonesia — including in cities such as Jakarta, Surabaya, Bandung, Medan, Yogyakarta, Bali, Semarang, Palembang, and Makassar.
By registering an account on idn88, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
Age Restriction: idn88 is an adults-only platform. You must be at least 21 years of age to create an account. We do not knowingly collect or process personal data from individuals under 21. See Section 11 for our full policy on minors.
For the purposes of this Policy, the following terms carry the meanings set out below:
"Personal Data"
Any information that identifies or can reasonably identify a natural person, directly or indirectly — including name, identity document number, mobile number, email address, IP address, device identifiers, and financial account details.
"Processing"
Any operation performed on personal data — including collection, recording, organisation, storage, adaptation, retrieval, consultation, use, disclosure, restriction, erasure, or destruction — whether or not by automated means.
"KYC Data"
Identity and age verification documents submitted by a Member during the Know Your Customer (KYC) process, including copies of government-issued identity cards (KTP), passports, proof of address, and payment method ownership evidence.
"Third-Party Processor"
A natural or legal person who processes personal data on behalf of idn88 under a written data-processing agreement — for example, payment processors (BCA, BRI, OVO, DANA, GoPay), KYC verification providers, and fraud-prevention services.
"Sensitive Data"
A subset of personal data that warrants heightened protection, including national identity numbers, biometric data (where collected for KYC), and financial data such as bank account numbers and e-wallet identifiers.
"WIB"
Western Indonesia Time (UTC+7) — the default time zone reference for all data-processing activity windows, record timestamps, and response deadlines described in this Policy.
idn88 collects the minimum personal data necessary to deliver and improve the Platform, fulfil our legal obligations, and protect the integrity of our services. The following table sets out the categories of data we collect, the specific data points within each category, and the primary source of collection.
| Data Category | Data Points Collected | Source |
|---|---|---|
| Registration Data | Full legal name, date of birth, Indonesian mobile number, email address, preferred username, password (hashed — never stored in plaintext) | Provided directly by you at account creation |
| KYC / Identity Data | Copy of government-issued identity document (KTP or passport), proof of address, selfie photo for liveness verification (where required), payment method ownership confirmation | Submitted by you during the KYC verification process |
| Financial Data | Bank account numbers and bank names (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Danamon, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records in IDR | Provided by you and collected automatically via payment integrations |
| Gaming & Betting Data | Bet placement records, game session logs, wagering history, win/loss records, bonus redemption history, in-play betting activity | Generated automatically through your use of the Platform |
| Technical & Device Data | IP address, browser type and version, operating system, device identifiers, screen resolution, time zone setting, session start/end timestamps | Collected automatically via server logs and browser APIs |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, and records of any complaints or dispute communications | Generated when you contact our support team |
| Responsible Gaming Data | Deposit limit preferences, session time limits, self-exclusion requests, cooling-off period records, and problem-gambling support referrals | Provided by you through Responsible Gaming tools |
idn88 does not collect data relating to race, ethnicity, political opinions, religious beliefs, trade union membership, health data (beyond responsible gaming self-declarations), or sexual orientation. We do not use facial recognition technology beyond the basic liveness check required for high-value KYC verification.
idn88 uses personal data collected from Members for the following purposes:
We process your registration and financial data to create and maintain your idn88 Account, verify your identity and age eligibility (21+), process deposits and withdrawals in Indonesian Rupiah (IDR), and provide you with access to all gaming services including sports betting, live casino, slots, Sic Bo, and virtual sports.
Technical and device data, along with gaming activity records, are analysed to detect and prevent fraudulent activity, money laundering, account takeovers, multi-accounting, bonus abuse, and match-fixing. idn88 employs automated anomaly-detection systems that flag unusual patterns for manual review by our security team.
KYC data and financial transaction records are retained to fulfil idn88's anti-money-laundering (AML) obligations and to respond to lawful requests from competent regulatory or law enforcement authorities. We process data in this context only to the extent strictly required by applicable legal obligations.
Communications data and account records are used by our 24/7 Indonesian-speaking support team to resolve your queries, investigate complaints, process withdrawal issues, and manage self-exclusion or responsible gaming requests. Support interactions are logged for quality assurance and staff training purposes.
Anonymised and aggregated gaming and technical data are analysed to improve Platform performance, identify popular game categories, optimise the user interface for Indonesian players on mobile devices, and plan new feature releases. This analysis does not involve processing your personal data in a way that identifies you individually.
With your consent, we may send you promotional notifications regarding new bonuses, seasonal offers (such as Idul Fitri promotions, Ramadhan reload bonuses, or BRI Liga 1 betting events), and feature announcements via your registered mobile number or email address. You may withdraw this consent at any time by contacting our support team or updating your notification preferences within your Account dashboard.
idn88 uses gaming activity data to identify behavioural patterns that may indicate problem gambling — such as rapid escalation of stakes, extended uninterrupted session times, or frequent deposits following large losses. Where such patterns are detected, our responsible gaming team may proactively reach out to offer support tools. See our Responsible Gaming page for full details.
idn88 processes your personal data under one or more of the following legal bases, depending on the specific processing activity:
idn88 does not sell your personal data. We share data only with the following categories of third-party processors, each engaged under a written data-processing agreement that prohibits further disclosure or use beyond the specific purpose for which data is shared:
idn88 does not share your personal data with advertising networks, data brokers, social media platforms, or any party for the purpose of profiling you for third-party marketing.
idn88 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account activity + 5 years after closure | Contractual necessity; AML obligations |
| KYC / Identity Documents | 5 years from submission or account closure (whichever is later) | Legal obligation (AML record-keeping) |
| Financial Transaction Records | 5 years from the date of each transaction | Legal obligation |
| Gaming & Betting History | 3 years from account closure | Legitimate interests (dispute resolution) |
| Support & Communications Data | 2 years from the date of the interaction | Legitimate interests (quality assurance) |
| Technical & Device Logs | 12 months on a rolling basis | Legitimate interests (security monitoring) |
| Responsible Gaming Records | Duration of self-exclusion period + 5 years | Legal obligation; Member protection |
| Marketing Consent Records | Until consent is withdrawn + 2 years | Legal obligation (consent record-keeping) |
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
idn88 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration:
While idn88 takes every reasonable precaution to protect your data, no internet-based system is entirely immune from risk. We strongly recommend that you use a unique, strong password for your idn88 Account and never share your login credentials with any third party.
idn88 uses cookies and similar client-side storage technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following categories of cookies are deployed:
idn88 does not deploy third-party advertising cookies, behavioural tracking pixels, or social media tracking scripts on the Platform. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging into your Account.
As a Member of idn88, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or by email at [email protected] (plain text — not a clickable link). idn88 will respond to all verified requests within the timelines stated below.
idn88 is strictly an adults-only platform (21+). We do not knowingly collect, store, or process personal data from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and we will suspend or permanently close any account where we have reasonable grounds to believe the account holder is under 21 years of age.
If you believe that a minor has gained access to the idn88 Platform or has submitted personal data without appropriate authorisation, please contact our support team immediately at [email protected]. We will investigate promptly and take all appropriate remediation steps, including account closure and secure deletion of any data collected.
Parents and guardians are encouraged to make use of internet filtering and parental control tools to prevent minors from accessing online gaming platforms. idn88 supports the responsible protection of minors from exposure to gambling content.
idn88 operates as an internationally positioned platform. Certain data processing activities — in particular, services provided by KYC verification providers, fraud prevention platforms, and licensed game content providers such as Evolution Gaming and Pragmatic Play — may involve the transfer of limited personal data to data processors located outside Indonesia.
Where such transfers occur, idn88 ensures that appropriate safeguards are in place, including data-processing agreements that require the recipient to maintain data security standards at least equivalent to those described in this Policy. idn88 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing contractual protections.
No personal data is transferred to third parties in jurisdictions with inadequate data protection frameworks for purposes other than those expressly described in this Policy.
idn88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the features and services offered on the Platform. All amendments will be published on this page with an updated "Last Updated" date at the top of the Policy.
For material changes — those that significantly affect how we collect, use, or share your personal data — idn88 will provide at least 7 days' advance notice via a prominent notice on the Platform and/or via your registered contact details. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically. If you do not agree with any amendment, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the idn88 privacy team through the following channels:
idn88's support team includes native Indonesian-speaking agents available 24 hours a day, 7 days a week — including during Indonesian public holidays such as Idul Fitri, Idul Adha, and Nyepi. All privacy and data-rights requests are handled confidentially by our dedicated compliance team.
Now that you've reviewed how idn88 protects your personal data, explore our full range of games — from live casino tables and slots to sports betting on BRI Liga 1 and the Champions League. Your security is our priority, every step of the way.